{"id":94695,"date":"2025-06-01T18:23:07","date_gmt":"2025-06-01T18:23:07","guid":{"rendered":"https:\/\/pakistaninewspaperlist.com\/news\/kontaktum-former-berger-kommunkation-launches-signaldesk-to-power-europes-top-wellness-brands\/"},"modified":"2025-06-01T18:23:07","modified_gmt":"2025-06-01T18:23:07","slug":"kontaktum-former-berger-kommunkation-launches-signaldesk-to-power-europes-top-wellness-brands","status":"publish","type":"post","link":"https:\/\/pakistaninewspaperlist.com\/news\/kontaktum-former-berger-kommunkation-launches-signaldesk-to-power-europes-top-wellness-brands\/","title":{"rendered":"KONTAKTUM (former Berger Kommunkation) launches SignalDesk to Power Europe\u2019s Top Wellness Brands"},"content":{"rendered":"
\n

BERLIN, June 01, 2025 (GLOBE NEWSWIRE) — After more than 15 years operating quietly under the name BERGER KOMMUNIKATION, one of Europe\u2019s most trusted backend communication infrastructures has officially rebranded and relaunched as KONTAKTUM<\/strong>.<\/p>\n

<\/p>\n

KONTAKTUM will now operate independently, with a sharpened focus on the wellness and health supplement industry across the EU<\/strong>. The new identity reflects the company\u2019s deep specialization in backend revenue systems<\/strong> \u2014 from multilingual customer support to advanced sales reactivation flows \u2014 for brands that ship thousands of units daily across Europe.<\/p>\n

While BERGER KOMMUNIKATION built its name in high-performance outbound operations, KONTAKTUM expands the model into a more modern, full-stack backend solution. That includes welcome call systems, cart recovery outreach, localized reactivation campaigns, and multilingual voice support \u2014 all designed to improve customer lifetime value (LTV)<\/strong> without disrupting frontend operations.<\/p>\n

\u201cMost brands focus on acquisition,\u201d says a KONTAKTUM team lead. \u201cBut the real margin lives in what happens after the sale \u2014 and that\u2019s exactly where we operate.\u201d<\/p>\n

The new KONTAKTUM<\/u><\/a> brand brings together years of operational know-how, a fully native-speaking team across 8 European languages, and a distributed team based in Berlin, Paris, Milan, and Barcelona<\/strong>.<\/p>\n

\"KONTAKTUM\"<\/p>\n

The company also confirmed the rollout of its proprietary backend management interface, internally known as SignalDesk<\/strong> \u2014 a platform that allows wellness brand operators to monitor backend flows, agent performance, and reactivation ROI in real time. This level of visibility is rare in the post-purchase ecosystem, especially in multilingual markets.<\/p>\n

With GDPR-compliant infrastructure and a white-label approach, KONTAKTUM acts as the invisible layer behind the most profitable wellness brands in the region. Brands remain in full control of the customer experience, while KONTAKTUM ensures that revenue is recovered, retained, and scaled silently in the background.<\/p>\n

The split from BERGER KOMMUNIKATION also comes with internal expansion: KONTAKTUM now manages over 1.8 million customer records per quarter<\/strong>, and the team has grown by over 60%<\/strong> in the past six months.<\/p>\n

\u201cWe\u2019re not an agency. We\u2019re infrastructure,\u201d says the KONTAKTUM operations team. \u201cThat means brands plug us in and see the numbers move \u2014 quietly and consistently.\u201d<\/p>\n

Although no client names have been disclosed, industry insiders confirm KONTAKTUM is currently working with multiple top-5 EU advertisers in the wellness space<\/strong>, handling full backend delivery for both new and recurring customer flows.<\/p>\n

For wellness brands looking to improve retention, reduce refunds, or build a backend that actually converts \u2014 KONTAKTUM<\/u><\/a> appears to be the new name to know.<\/p>\n

Media Contact:
Felix Hoffman
press@kontaktum.com<\/a><\/p>\n

Disclaimer: This press release is provided by the Kontaktum. The statements, views, and opinions expressed in this content are solely those of the content provider and do not necessarily reflect the views of this media platform or its publisher. We do not endorse, verify, or guarantee the accuracy, completeness, or reliability of any information presented. This content is for informational purposes only. Neither the media platform nor the publisher shall be held responsible for any fraudulent activities, misrepresentations, or financial losses arising from the content of this press release. In the event of any legal claims or charges against this article, we accept no liability or responsibility.<\/em> Globenewswire does not endorse any content on this page.<\/em><\/p>\n

Legal Disclaimer: This media platform provides the content of this article on an “as-is” basis, without any warranties or representations of any kind, express or implied. We do not assume any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information presented herein. Any concerns, complaints, or copyright issues related to this article should be directed to the content provider mentioned above.<\/em><\/p>\n

Photos accompanying this announcement are available at <\/p>\n

https:\/\/www.globenewswire.com\/NewsRoom\/AttachmentNg\/93bcc491-73bb-4827-8f66-64c967d015f1<\/a><\/p>\n

https:\/\/www.globenewswire.com\/NewsRoom\/AttachmentNg\/d25df817-f8d8-4b71-a3fe-33925c2ac0ec<\/a><\/p>\n

\"\"\n <\/div>\n","protected":false},"excerpt":{"rendered":"

BERLIN, June 01, 2025 (GLOBE NEWSWIRE) — After more than 15 years operating quietly under the name BERGER KOMMUNIKATION, one of Europe\u2019s most trusted backend communication infrastructures has officially rebranded and relaunched as KONTAKTUM. KONTAKTUM will now operate independently, with a sharpened focus on the wellness and health supplement industry across the EU. The new […]<\/p>\n","protected":false},"author":2,"featured_media":94696,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"fifu_image_url":"https:\/\/ml.globenewswire.com\/Resource\/Download\/d25df817-f8d8-4b71-a3fe-33925c2ac0ec","fifu_image_alt":"","footnotes":""},"categories":[208],"tags":[],"class_list":["post-94695","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-globenewswire"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/posts\/94695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/comments?post=94695"}],"version-history":[{"count":0,"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/posts\/94695\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/media\/94696"}],"wp:attachment":[{"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/media?parent=94695"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/categories?post=94695"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pakistaninewspaperlist.com\/news\/wp-json\/wp\/v2\/tags?post=94695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}