GULF BREEZE, Fla., Oct. 14, 2026 (GLOBE NEWSWIRE) — Mediacom Communications today announced that service has been restored to approximately 70% of customers who lost connectivity following Hurricane Isaias, which brought severe weather to the Florida Panhandle, Alabama, and surrounding areas.
“Our network assessments are now complete, and most of our main hub connections have been tested and are ready to support service once power returns,” said Elena Kilpatrick, Mediacom’s Senior Vice President of the Coastal Region. “However, damage to lines and equipment serving individual neighborhoods, streets, and homes may still require repairs. Some customers may remain without service after their power is restored while our crews complete those local repairs.”
Mediacom teams remain focused on restoring service to those still affected as quickly and safely as possible. In the remaining impacted areas of Alabama and Florida, downed trees, extensive damage, and ongoing power outages continue to make access and repairs challenging. Crews are coordinating closely with electric utilities, moving into affected areas to complete repairs as power is restored and conditions are safe.
Residents in areas impacted by Hurricane Isaias are urged to exercise extreme caution and never touch or approach downed power lines or other damaged utility equipment. Downed lines may remain energized and pose a serious risk of electric shock or electrocution. Keep a safe distance from fallen lines and report them immediately to local utility providers or emergency services.
Customer Assistance Locations
To accommodate customers with continuing communications issues, Mediacom has established customer assistance tents at the following locations in Navarre and Gulf Breeze to gather information from customers whose electricity has been restored but who remain without Mediacom service. Representatives will be available for several hours each day to assist affected customers.
- Navarre: Walmart Neighborhood Market, 7360 Navarre Parkway, Navarre, FL 32566
- Gulf Breeze: Walmart Neighborhood Market, 334 Gulf Breeze Parkway, Gulf Breeze, FL 32561
Mobile Wi-Fi Trailer – Gulf Breeze
For customers who lack internet connectivity in the Gulf Breeze / Navarre / Pensacola areas, Mediacom has deployed a 24×7 mobile Wi-Fi trailer in the south parking lot of the company’s Gulf Breeze office, located at 1613 Nantahala Beach Road.
Free Community Wi–Fi Hotspots
To assist impacted residents with staying connected, Mediacom has temporarily opened the company’s Community Wi–Fi hotspots for complimentary use in Florida, Alabama, Georgia, and Mississippi. Please click here to browse Mediacom’s listing of Xtream Hotspots to find one in your community.
Mediacom Mobile Updates
Mediacom Mobile has implemented disaster relief measures, including temporary data enhancements at no additional cost. Restart your device when notified to ensure updates take effect. For support, call 855-699-6655.
ABOUT MEDIACOM COMMUNICATIONS CORPORATION
Mediacom Communications Corporation is the 4th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast. Through its fiber-rich network, Mediacom offers high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business and sells advertising and production services under the OnMedia brand. More information about Mediacom is available at mediacomcable.com.
Contact:
Phil Skinner
VP, Government & Public Relations
(515) 318-2558
pskinner@mediacomcc.com